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Are my symptoms serious Dr Google? A resource-based typology of value co-destruction in online self-diagnosis

Version 2 2024-06-04, 05:43

Version 1 2014-10-28, 10:39

journal contribution

posted on 2024-06-04, 05:43 authored by Nichola RobertsonNichola Robertson, Michael PolonskyMichael Polonsky, L McQuilken

Are my symptoms serious Dr Google? A resource-based typology of value co-destruction in online self-diagnosis

History

Journal

Australasian marketing journal

Volume

22

Pagination

246-256

Location

Amsterdam, The Netherlands

Publisher DOI

https://doi.org/10.1016/j.ausmj.2014.08.009

ISSN

1441-3582

eISSN

1839-3349

Language

eng

Publication classification

C1 Refereed article in a scholarly journal, C Journal article

Copyright notice

2014, Elsevier

Issue

3

Publisher

Elsevier

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Keywords

online self-diagnosis e-health service value co-destruction resources consumer experience 150506 Marketing Theory 910403 Marketing 150501 Consumer-Oriented Product Or Service Development 970115 Expanding Knowledge in Commerce School of Management and Marketing Deakin Graduate School of Business

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All Rights Reserved

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