radbourne-audienceexperience-2009.pdf (1.12 MB)
Audience experience : measuring quality in the performing arts
journal contribution
posted on 2009-01-01, 00:00 authored by Jennifer RadbourneJennifer Radbourne, Katya Johanson, Hilary GlowHilary Glow, T WhiteTraditional measures of quality in the performing arts include critical reviews, awards, attendance data, the reputation of the director, company or lead performers, and attributions of success such as festival participation or sponsorship and grants. However, the recent literature on audience values, quest for authenticity and the personal experience suggests the need for empirical research into the capacity of the audience experience as an appropriate and important measure of quality in the performing arts. The authors use primary research with performing arts audiences to explore notions of quality, audience risk and audience experience to redefine the quality-measurement paradigm.
History
Journal
International journal of arts managementVolume
11Issue
3Season
SpringPagination
16 - 29Publisher
Ecole des Hautes Etudes CommercialesLocation
Montreal, QuebecISSN
1480-8986Language
engNotes
Reproduced with the specific permission of the copyright owner.Publication classification
C1 Refereed article in a scholarly journalCopyright notice
2009, Ecole des Hautes Etudes CommercialesUsage metrics
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