Benefits of employee training program : implications for the insurance industry
journal contribution
posted on 2003-02-01, 00:00authored byB Jackling, T McDonald
The decision to commit to the cost of training employees in insurance organisations of all sizes is similar in nature to the decision by their customers to buy insurance. Both believe it is necessary but each has some reservations about its benefits.
History
Journal
Journal (Australian and New Zealand Institute of Insurance and Finance)
Volume
26
Issue
1
Pagination
17 - 20
Publisher
Australian and New Zealand Institute of Insurance and Finance
Location
Melbourne, Vic.
ISSN
1444-8505
Language
eng
Notes
Cover dates Feb- March 2003
Publication classification
C1 Refereed article in a scholarly journal
Copyright notice
2003, Australian and New Zealand Institute of Insurance and Finance