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Best practices: Incorporating pharmacy technicians and other support personnel into the clinical pharmacist's process of care

journal contribution
posted on 2023-10-10, 05:32 authored by Jill S Borchert, Jennifer Phillips, Melissa L Thompson Bastin, Angela Livingood, Rebecca Andersen, Cynthia Brasher, David BrightDavid Bright, Bassem Fahmi-Armanious, Mary-Haston Leary, James C Lee
Changes to the U.S. health care landscape have increased the focus on the quality and use of alternative payment models, with a growing focus on value. As health care costs continue to rise, clinical pharmacists will increasingly engage in roles to expand the breadth and depth of clinical services in providing comprehensive medication management (CMM) to improve patient outcomes. The roles of pharmacy technicians and other support personnel must evolve to meet the needs created by this practice change and allow pharmacists to focus their services on activities that use their expertise to improve medication outcomes. Support personnel, including pharmacy technicians, should be identified to assist with clinical pharmacy tasks on the basis of their skills. To ensure competence, support personnel should be adequately trained and (if applicable) certified. Moreover, support personnel should be optimally incorporated into appropriate components of the clinical pharmacist's process of care to expand the reach and depth of clinical pharmacy services. When supervised by the pharmacist or others as defined in state practice acts, support personnel may be able to assist in the clinical pharmacist's provision of CMM. Finally, research should be conducted and disseminated on the utility and outcomes achieved using support personnel in the clinical pharmacist's process of care.

History

Journal

JACCP Journal of the American College of Clinical Pharmacy

Volume

2

Pagination

74-81

Location

London, Eng.

ISSN

2574-9870

eISSN

2574-9870

Language

English

Publication classification

C1 Refereed article in a scholarly journal

Issue

1

Publisher

Wiley