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Data analytics in a privacy-concerned world

Version 2 2024-06-04, 10:34
Version 1 2019-06-03, 14:48
journal contribution
posted on 2024-06-04, 10:34 authored by J Wieringa, PK Kannan, X Ma, T Reutterer, H Risselada, Bernd SkieraBernd Skiera
Data is considered the new oil of the economy, but privacy concerns limit their use, leading to a widespread sense that data analytics and privacy are contradictory. Yet such a view is too narrow, because firms can implement a wide range of methods that satisfy different degrees of privacy and still enable them to leverage varied data analytics methods. Therefore, the current study specifies different functions related to data analytics and privacy (i.e., data collection, storage, verification, analytics, and dissemination of insights), compares how these functions might be performed at different levels (consumer, intermediary, and firm), outlines how well different analytics methods address consumer privacy, and draws several conclusions, along with future research directions.

History

Journal

Journal of Business Research

Volume

122

Pagination

915-925

Location

Amsterdam, The Netherlands

Open access

  • Yes

ISSN

0148-2963

eISSN

1873-7978

Language

English

Publication classification

C1.1 Refereed article in a scholarly journal

Copyright notice

2019, Elsevier Inc.

Publisher

ELSEVIER SCIENCE INC

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