Dual-focused transformational leadership and service innovation in hospitality organisations: A multilevel investigation
Version 2 2024-06-13, 14:48
Version 1 2021-10-26, 08:25
journal contribution
posted on 2024-06-13, 14:48 authored by M Yang, TT Luu, D QianDual-focused transformational leadership and service innovation in hospitality organisations: A multilevel investigation
History
Journal
International Journal of Hospitality ManagementVolume
98Article number
103035Pagination
1-13Location
Amsterdam, The NetherlandsPublisher DOI
ISSN
0278-4319eISSN
1873-4693Language
EnglishPublication classification
C1 Refereed article in a scholarly journalPublisher
ElsevierUsage metrics
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Keywords
CITIZENSHIP BEHAVIORSCreative self-efficacyCREATIVE SELF-EFFICACYCUSTOMER SATISFACTIONDevelopmental cultureDEVELOPMENTAL CULTUREDIVERSITY MANAGEMENTDual-focused transformational leadershipEMPLOYEE CREATIVITYGroup diversityHospitality, Leisure, Sport & TourismHOTEL SERVICESMEDIATING ROLEMODERATING ROLEService innovationSocial SciencesSocial Sciences - Other TopicsSOCIAL-EXCHANGE THEORY3504 Commercial services
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