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Employer satisfaction with employees with a disability: comparisons with other employees
journal contribution
posted on 2004-01-01, 00:00 authored by Kaye Smith, L Webber, Joe Graffam, C WilsonThis paper is based on survey responses from 656 employers who had employed someone with a disability using support from disability employment agencies. Differences in employers' ratings of employees with and without a disability in relation to employer satisfaction and work performance are outlined. Employers were found to be less satisfied with their employee with a disability than with other employees; determinants of employer satisfaction differed between the two employee groups; and employers were predisposed to be more satisfied with employees with a disability than with other employees in relation to the work performance variables tested. Identifying areas directly related to employer satisfaction, and highlighting important differences in factors that determine employer satisfaction between these two employee groups, provides valuable direction for effective strategic planning of service interventions
History
Journal
Journal of vocational rehabilitationVolume
21Issue
2Pagination
61 - 69Publisher
Andover Medical PublishersLocation
Reading, Mass.ISSN
1052-2263eISSN
1878-6316Language
engPublication classification
C1 Refereed article in a scholarly journalCopyright notice
200, IOS Press and the authorsUsage metrics
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