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External knowledge and performance of offshore IT service providers in India : the mediating role of talent management

journal contribution
posted on 2012-01-01, 00:00 authored by Doren Chadee, R Raman
The global shortage of IT professionals has been identified as one of the most serious threats against the continued growth of offshore IT service providers (OSPs). As a result, talent management has become a key competitive strategy for OSPs. However, how talent management contributes towards the performance of OSPs remains poorly understood in relation to its interaction with knowledge. To examine this issue, we draw on a sample of 68 OSPs in India to test the effects of talent management and external knowledge on performance. The results confirm that both external knowledge and talent management are positively related to firm performance and that the latter has strong mediating effects on the relationship between external knowledge and firm performance. The results suggest that OSPs should consider talent management as a mechanism through which knowledge resources can be exploited to enhance firm performance. The managerial implications and limitations of the findings are also discussed.

History

Journal

Asia pacific journal of human resources

Volume

50

Issue

4

Pagination

459 - 482

Publisher

John Wiley & Sons

Location

Oxford, England

ISSN

1038-4111

eISSN

1744-7941

Language

eng

Publication classification

C1 Refereed article in a scholarly journal

Copyright notice

2012, Australian Human Resources Institute