Governance that matters: identifying place-making challenges of Melbourne’s Monash Employment Cluster

Purpose This study aims to scrutinise the prominence of place making as a strategy in the development of knowledge and innovation spaces with a specific focus on distinguishing the role of governance. Design/methodology/approach The study adopts a multidimensional conceptual framework of place making to investigate a knowledge and innovation space case through a qualitative analysis approach involving a range of key stakeholders. Findings The study finds that governance is critical in facilitating place making in knowledge and innovation spaces, and place-making practices in these locations benefit from adopting a multidimensional approach. Originality/value The study expands our knowledge on the role of governance in place making that helps achieve desired knowledge and innovation space outcomes.