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ICT-enabled time-critical clinical practices: examining the affordances of an information processing solution

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journal contribution
posted on 01.01.2015, 00:00 authored by Leonard HoonLeonard Hoon, F T C Tan, Rajesh VasaRajesh Vasa, K Mouzakis, M Fitzgerald
In this paper, we present a case study of a decision-support system deployment at The Alfred Hospital, in Melbourne, Australia. This work outlines Information and Communications Technology (ICT) affordances and their actualisations in time-critical clinical practices to enable better information processing. From our study findings, we present a stage-wise model describing the role played by ICT in the context of the Trauma Centre practices. This addresses a knowledge gap surrounding the role and impact of ICT in the delivery of quality improvements to processes and culture in time-critical environments, amid increasing expenditure on ICT globally. Our model has implications for research and practice, such that we observe for the first time how information standards, synergy and renewal are developed between the system and its users in order to reduce error rates in the healthcare context. Through the study findings, we demonstrate that healthcare quality can be further refined as ICT allows for knowledge dissemination and informs existing practices.

History

Journal

Australasian journal of information systems

Volume

19

Pagination

1 - 16

Publisher

Australasian Association of Information Systems

Location

Sydney, N.S.W.

ISSN

1449-8618

eISSN

1326-2238

Language

eng

Publication classification

C Journal article; C1.1 Refereed article in a scholarly journal

Copyright notice

2015, Hoon, Tan, Vasa, Mouzakis, Fitzgerald