Impediments to improvements in service quality in luxury hotels

journal contribution

posted on 2024-09-19, 23:47 authored by R Presbury, A Fitzgerald, R Chapman

Impediments to improvements in service quality in luxury hotels

History

Related Materials

1.
DOI - Is version of https://doi.org/10.1108/09604520510606835

Location

Bradford, England

Language

eng

Notes

Reproduced with kind permission of the copyright owner.

Publication classification

C1.1 Refereed article in a scholarly journal

Copyright notice

2005, Emerald Group Publishing

Journal

Managing service quality

Volume

15

Pagination

357-373

ISSN

0960-4529

Issue

4

Publisher

Emerald Group Publishing

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Categories

No categories selected

Keywords

service quality hotels competitive advantage tourism hospitality services Australia 159999 Commerce, Management, Tourism and Services not elsewhere classified 970115 Expanding Knowledge in Commerce

Licence

All Rights Reserved

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