In the wake of hospital inquiries : impact on staff and safety
journal contributionposted on 2007-01-15, 00:00 authored by James DunbarJames Dunbar, Prasuna Reddy, B Beresford, W Ramsey, R Lord
Mishandled concerns about clinical standards resulted in whistleblowing in four Australian hospitals. Official inquiries followed with recommendations to improve patient safety. In the aftermath of the inquiries, common themes included loss of trust in management and among clinical colleagues, and loss of trust from patients and the community. Without first rebuilding trust, staff will not report mistakes or other concerns about safety. Successful implementation of patient safety procedures requires policies to stress the professional duty of staff to report concerns about colleagues when they believe there is a risk to patients.
JournalMedical journal of Australia
Pagination80 - 83
PublisherAustralasian Medical Publishing Company Pty. Ltd
Publication classificationC1 Refereed article in a scholarly journal
Copyright notice2007, Australasian Medical Publishing Company Proprietary, Ltd.
attitude of health personnelAustraliahospital administration -- methodshospitals -- standardshumansinterprofessional relationsmedical errors -- prevention & controlpersonnelhospital -- psychologysafety managementtrustwhistleblowingScience & TechnologyLife Sciences & BiomedicineMedicine, General & InternalGeneral & Internal Medicine