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Influence of six sigma on project success in construction industry of Pakistan

Version 2 2024-06-05, 04:42
Version 1 2019-06-26, 12:22
journal contribution
posted on 2024-06-05, 04:42 authored by F Ullah, Jamal ThaheemJamal Thaheem, SQ Siddiqui, MB Khurshid
© Emerald Publishing Limited. Purpose - The purpose of this paper is to investigate the level of implementation of Six Sigma (SS) in the construction industry of Pakistan along with the current state of affairs and the challenges, and opportunities for a successful implementation. Design/methodology/approach - The research is purely exploratory in nature. Based on published work, critical success factors are gathered, and a number of questionnaire surveys and interviews are conducted to refine and quantify their impact. A system dynamics framework to assess the SS influence on project success is developed and case study project are simulated. Findings - The construction industry of Pakistan is still functioning in a traditional way; marred with low level of awareness and ad hoc approaches, the findings point to a huge improvement opportunity. Further, when under planning projects are exposed to SS, the chances of project success improve better than under execution projects. Research limitations/implications - The limited level of awareness possessed by the respondents constrains the possible outreach of this work in industrially developed contexts. However, this work may become an impetus for further research in managing quality in construction industry. Practical implications - The findings can be used to improve the quality provision of construction projects. Originality/value - This work may trigger an important debate over the research and implementation of SS in the construction industry of developing countries that may greatly benefit by improving the quality of their projects and rectify their diminishing reputation for project success.

History

Journal

The TQM journal

Volume

29

Pagination

276-309

Location

Bingley, Eng.

ISSN

0954-478X

Language

eng

Publication classification

C1.1 Refereed article in a scholarly journal

Copyright notice

2017, Emerald Publishing Limited

Issue

2

Publisher

Emerald Publishing Limited