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Information communication technologies (ICTs) an knowledge sharing : the case of professional accountants in Malaysia

journal contribution
posted on 2010-01-01, 00:00 authored by Mee Seong Phang, S Y Foong
Based on the knowledge sharing model by Nonaka (1994), this study examines the relative efficacy of various Information Communication Technologies (ICTs) applications in facilitating sharing of explicit and tacit knowledge among professional accountants in Malaysia. The results of this study indicate that ICTs, generally, facilitate all modes of knowledge sharing. Best-Practice Repositories are effective for sharing of both explicit and tacit knowledge, while internet/e-mail facilities are effective for tacit knowledge sharing. Data warehousing /mining, on the other hand, is effective in facilitating self learning through tacit-to-tacit mode and explicit-to-explicit mode. ICT facilities used mainly for office administration are ineffective for knowledge sharing purpose. The implications of the findings are
discussed.

History

Journal

World journal of science, technology and sustainable development

Volume

7

Issue

1

Pagination

21 - 35

Publisher

World Association for Sustainable Development

Location

[London, England]

ISSN

2042-5945

eISSN

2042-5953

Language

eng

Publication classification

C1 Refereed article in a scholarly journal

Copyright notice

2010, WASD

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