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Intentions to quit work among care staff working in the aged care sector

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journal contribution
posted on 01.01.2012, 00:00 authored by Gery KarantzasGery Karantzas, David MellorDavid Mellor, M McCabe, Tanya Davison, Paul Beaton, Dejan Mrkic
Purpose of the Study: The aged care industry experiences high rates of staff turnover. Staff turnover has significant implications for the quality of care provided to care recipients and the financial costs to care agencies. In this study, we applied a model of intention to quit to identify the contextual and personal factors that shape aged care staff’s intention to quit.

Design and Methods:
A sample of 208 aged care staff, including nurses, personal care assistants, allied health professionals, and managers completed a self-report questionnaire. The questionnaire assessed intention to quit, organizational commitment, job satisfaction, self-esteem, stressors, stress, and supervisor support.

Results: The findings largely supported the model. Specifically, job commitment, job satisfaction, and work stressors directly influenced intentions to quit, although work stressors and supervisor support demonstrated numerous indirect associations on quitting intentions.

Implications: The findings suggest that aged care service providers can modify aged care workers’ intentions to quit by reducing job stressors and increasing supervisor support.

History

Journal

Gerontologist

Volume

52

Issue

4

Pagination

506 - 516

Publisher

Oxford University Press

Location

Cary, N.C.

ISSN

0016-9013

Language

eng

Publication classification

C1 Refereed article in a scholarly journal

Copyright notice

2012, Oxford University Press