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Investigating the validity and usability of an interactive computer programme for assessing competence in telephone-based mental health triage

journal contribution
posted on 2016-02-01, 00:00 authored by Natisha SandsNatisha Sands, S Elsom, S Keppich-Arnold, K Henderson, P King, K Bourke-Finn, D Brunning
Telephone-based mental health triage services are frontline health-care providers that operate 24/7 to facilitate access to psychiatric assessment and intervention for people requiring assistance with a mental health problem. The mental health triage clinical role is complex, and the populations triage serves are typically high risk; yet to date, no evidence-based methods have been available to assess clinician competence to practice telephone-based mental health triage. The present study reports the findings of a study that investigated the validity and usability of the Mental Health Triage Competency Assessment Tool, an evidence-based, interactive computer programme designed to assist clinicians in developing and assessing competence to practice telephone-based mental health triage.

History

Journal

International journal of mental health nursing

Volume

85

Pagination

80-86

Location

London, Eng.

ISSN

1445-8330

eISSN

1447-0349

Language

eng

Publication classification

C Journal article, C1 Refereed article in a scholarly journal

Copyright notice

2015, Wiley

Issue

1

Publisher

Wiley