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Multifarious roles and conflicts on an interorganizational green IS

Version 2 2024-06-06, 00:08
Version 1 2022-10-05, 02:25
journal contribution
posted on 2024-06-06, 00:08 authored by Dorothy Leidner, Juliana Sutanto, Lazaros Goutas
Under increasing pressure to demonstrate environmental responsibility, organizations realize that they cannot claim to be environmentally sustainable if their supply chains are not. This research seeks to understand how an interorganizational green IS influences environmental sustainability (ES) initiatives within organizations in a supply chain. We examine a green IS taking the form of an interorganizational ES platform. Our analysis gives insight into how role conflicts arising from the various roles played by the platform users compromise the nature of actions associated with platform beliefs. In particular, cooptition conflict arising from participants’ roles as supplier to the platform owner and competitor to other platform participants explains the symbolic organizational content contribution, whereas the professional conflict resulting from participants’ roles as employee of an organization and knowledge peer to participants from other organizations explains the substantive personal content contribution. The lack of organizational substantive content creates content paucity, which platform users respond to by developing off-platform relationships with content contributors. The personal ES knowledge acquired through platform content consumption and the relationships with content contributors help individuals advocate for ES initiatives within their organizations. Our research is among the first to consider green IS at an interorganizational level and the corresponding multilevel perspective of the green IS users as they are at once organizational and individual actors.

History

Journal

MIS Quarterly

Volume

46

Pagination

591-608

Location

Minneapolis, Minn.

ISSN

0276-7783

eISSN

2162-9730

Language

eng

Publication classification

C1 Refereed article in a scholarly journal

Issue

1

Publisher

Management Information Systems Research Center (MISRC)