Measuring season ticket holder satisfaction: Rationale, scale development and longitudinal validation

https://hdl.handle.net/10536/DRO/DU:30052141
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journal contribution

posted on 2024-07-02, 02:05 authored by H McDonald, AJ Karg, Andrea VocinoAndrea Vocino

Measuring season ticket holder satisfaction: Rationale, scale development and longitudinal validation

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Related Materials

1.
DOI - Is version of https://doi.org/10.1016/j.smr.2012.05.003

Location

Oxford, England

Language

eng

Publication classification

C1 Refereed article in a scholarly journal, C Journal article

Journal

Sport Management Review

Volume

16

Pagination

41-53

ISSN

1441-3523

eISSN

1839-2083

Issue

1

Publisher

TAYLOR & FRANCIS LTD

Publication URL

http://dx.doi.org/10.1016/j.smr.2012.05.003

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Keywords

Social Sciences Hospitality, Leisure, Sport & Tourism Management Social Sciences - Other Topics Business & Economics Scale development Season ticket holders Satisfaction Sport Measurement Longitudinal SERVICE QUALITY INTENT 150404 Sport and Leisure Management 910403 Marketing

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