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Pre- and posttrip factors influencing the visitor experience at a battlefield commemorative event : Gallipoli, a case study

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journal contribution
posted on 2011-01-01, 00:00 authored by J Hall, Vecihi Basarin, L Lockstone-Binney
Battlefield tourism is a major component of national and international tourism. This article sets out to provide a holistic understanding of the preevent factors influencing attendance at an event commemorating a famous World War I battle and to follow the cycle through to gain an understanding of what postevent factors influence event satisfaction and how this translates into recommending behavior. The Anzac Day commemorative event at Gallipoli, Turkey, provides the backdrop for this study. A two-step process was used to gather information from Australians partaking in the Gallipoli commemorations in 2007. A preevent questionnaire was distributed to a convenience sample of respondents while they were in transit from Istanbul to Gallipoli for the commemoration. In total, 482 preevent questionnaires were obtained. Step two of this process saw an exit questionnaire administered to a convenience sample of participants on the return journey to Istanbul, resulting in 331 completed postevent questionnaires. The pre- and postevent datasets were separately analyzed using factor analysis and structural equation modeling (SEM) where appropriate. The findings highlight the role of various event attributes, most prominently the ceremonial and experiential aspects of the Anzac Day commemorations, in encouraging visitor satisfaction and further flow-on effects for recommending behavior.

History

Journal

Tourism analysis

Volume

16

Pagination

419 - 429

Location

Putnam Valley, N. Y.

Open access

  • Yes

ISSN

1083-5423

eISSN

1943-3999

Language

eng

Publication classification

C1 Refereed article in a scholarly journal

Copyright notice

2011, Cognizant Communication Corp