Deakin University
Browse

File(s) not publicly available

Providing health services to migrants and refugees settling in Victoria, Australia: an analysis of the complexity, cost and policy implications for public health

Version 2 2024-06-13, 07:47
Version 1 2014-10-27, 16:45
journal contribution
posted on 2024-06-13, 07:47 authored by A Renzaho
The aim of the research was to identify factors related to the increased costs of providing health services to clients from a non-English speaking background (NESB), using a cross-sectional analysis of the administrative records of clients using community health services in the Northern Metropolitan region of Melbourne for the 2001/2002 financial year. The higher cost of providing services to NESB clients was influenced by four factors: increased consultation time, group attendance to an appointment, increased interpreting costs and the type of service provider. Family members and multilingual staff play a significant role in providing informal interpreting services or low-cost support for NESB consultants, and these activities should receive appropriate support. Additional funding is needed to support interpreting requirements when dealing with the health needs of NESB clients.

History

Journal

International journal of migration, health and social care

Volume

3

Pagination

31-43

Location

Brighton, East Essex, United Kingdom

ISSN

1747-9894

eISSN

2042-8650

Language

eng

Publication classification

C1 Refereed article in a scholarly journal

Copyright notice

2007, Pavilion Journals (Brighton) Ltd

Issue

4

Publisher

Pavillion Publishing Ltd

Usage metrics

    Research Publications

    Categories

    No categories selected

    Exports

    RefWorks
    BibTeX
    Ref. manager
    Endnote
    DataCite
    NLM
    DC