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Public service motivation and performance: the role of organizational identification

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journal contribution
posted on 2019-01-01, 00:00 authored by Q Miao, N Eva, Alexander NewmanAlexander Newman, G Schwarz
Although the association between public service motivation (PSM) and job performance has received increased attention, there is limited knowledge of the mechanisms underlying its effects. Utilizing data from Chinese civil servants and their supervisors, the authors found that PSM results in higher levels of organizational identification and leads to higher levels of job performance because civil servants perceive the organization’s fate and results as their own.

History

Journal

Public money and management

Volume

39

Issue

2

Pagination

77 - 85

Publisher

Taylor & Francis

Location

Abingdon, Eng.

ISSN

0954-0962

eISSN

1467-9302

Language

eng

Publication classification

C1 Refereed article in a scholarly journal

Copyright notice

2018 The Author(s)