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Quality of answers in Healthcare Social Question Answering

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journal contribution
posted on 2018-01-01, 00:00 authored by Blooma John, Nilmini Wickramasinghe
Healthcare Social Question Answering (SQA) services provide an open and free way to share knowledge and experience about health related enquires. Examples of healthcare SQA services are MedHelp, BabyHub and Drugs.com. The quality and the source of the questions and answers vary widely. Hence, we work towards identifying the factors that affect the quality of answers shared on SQA services. This paper thus facilitates the reuse of archived answers in health care SQA services.

History

Journal

Connecting the system to enhance the practitioner and consumer experience in healthcare

Volume

252

Pagination

69-72

Location

Amsterdam, Netherlands

Open access

  • Yes

Link to full text

eISSN

1879-8365

Language

eng

Publication classification

C1 Refereed article in a scholarly journal

Copyright notice

2018, The authors and IOS Press

Publisher

IOS Press

Usage metrics

    Research Publications

    Categories

    Keywords

    Healthcare social mediaRegression analysisSocial Question Answering4609 Information systems

    Licence

    All Rights Reserved

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