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Return Time Leniency in Online Retail: A Signaling Theory Perspective on Buying Outcomes

journal contribution

posted on 2018-04-01, 00:00 authored by S Rao, K B Lee, Brian ConnellyBrian Connelly, D Iyengar

Return Time Leniency in Online Retail: A Signaling Theory Perspective on Buying Outcomes

History

Journal

Decision Sciences

Volume

49

Issue

2

Pagination

275 - 305

Publisher

Wiley

Location

Chichester, Eng.

Publisher DOI

https://doi.org/10.1111/deci.12275

ISSN

0011-7315

eISSN

1540-5915

Language

eng

Author URL

http://gateway.webofknowledge.com/gateway/Gateway.cgi?GWVersion=2&SrcApp=PARTNER_APP&SrcAuth=LinksAMR&KeyUT=WOS:000431001200003&DestLinkType=FullRecord&DestApp=ALL_WOS&UsrCustomerID=a045e4b2bb1f2b747c68c720ec8913b7

Publication classification

C1.1 Refereed article in a scholarly journal

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Categories

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Keywords

Auctions Business & Economics CONSEQUENCES Field Experiment INDUSTRY INFORMATIONAL ROLE INTERNET Management MARKETS Merchandise Returns MIXED SIGNALS Multi-level Modeling POLICIES REPUTATION Retailing Social Sciences UNOBSERVABLE PRODUCT QUALITY WARRANTIES

Licence

All Rights Reserved

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