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Sustaining telehealth among cardiac and pulmonary rehabilitation services: a qualitative framework study
journal contributionposted on 2023-02-12, 22:14 authored by Emma E Thomas, Rebecca Chambers, Samara Phillips, Jonathan RawstornJonathan Rawstorn, Susie CartledgeSusie Cartledge
Abstract Aims As we move into a new phase of the COVID-19 pandemic, cardiac and pulmonary services are considering how to sustain telehealth modalities long-term. It is important to learn from services that had greater telehealth adoption and determine factors that support sustained use. We aimed to describe how telehealth has been used to deliver cardiac and pulmonary rehabilitation services across Queensland, Australia. Methods and results Semi-structured interviews (n = 8) and focus groups (n = 7) were conducted with 27 cardiac and pulmonary clinicians and managers from health services across Queensland between June and August 2021. Interview questions were guided by Greenhalgh’s Non-adoption, Abandonment, Scale-up, Spread, and Sustainability framework. Hybrid inductive/deductive framework analysis elicited six main themes: (i) Variable levels of readiness; (ii) Greater telehealth uptake in pulmonary vs. cardiac rehabilitation; (iii) Safety and risk management; (iv) Client willingness—targeted support required; (v) Equity and access; and (vi) New models of care. We found that sustained integration of telehealth in cardiac and pulmonary rehabilitation will require contributions from all stakeholders: consumers (e.g. co-design), clinicians (e.g. shared learning), health services (e.g. increasing platform functionality), and the profession (e.g. sharing resources). Conclusion There are opportunities for telehealth programmes servicing large geographic areas and opportunities to increase programme participation rates more broadly. Centralized models of care serving large geographic areas could maximize sustainability with current resource limitations; however, realizing the full potential of telehealth will require additional funding for supporting infrastructure and workforce. Individuals and organizations both have roles to play in sustaining telehealth in cardiac and pulmonary services.
JournalEUROPEAN JOURNAL OF CARDIOVASCULAR NURSING
Publication classificationC1 Refereed article in a scholarly journal
PublisherOXFORD UNIV PRESS
Science & TechnologyLife Sciences & BiomedicineCardiac & Cardiovascular SystemsNursingCardiovascular System & CardiologyTelehealthCardiacPulmonaryRehabilitationTelemedicineCOVID-19NEW-ZEALANDTELEMEDICINEAUSTRALIADELIVERYPROGRAMDISEASECovid-19Keyword: telehealthcardiacpulmonaryrehabilitationtelemedicineHeart DiseaseLungHealth ServicesCardiovascularNetworking and Information Technology R&DClinical Research8 Health and social care services research8.1 Organisation and delivery of services3 Good Health and Well BeingPublic Health and Health Services not elsewhere classifiedCardiorespiratory Medicine and Haematology not elsewhere classifiedNursing not elsewhere classified