The effects of facial attractiveness and gender on customer evaluations during a web-video sales encounter

https://hdl.handle.net/10536/DRO/DU:30063957
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journal contribution

posted on 2024-06-13, 08:46 authored by R McColl, Y Truong

The effects of facial attractiveness and gender on customer evaluations during a web-video sales encounter

History

Location

Philadelphia, Pa.

Language

eng

Publication classification

C1.1 Refereed article in a scholarly journal

Copyright notice

2013, Taylor & Francis

Journal

Journal of personal selling & sales management

Volume

33

Season

Winter 2013

Pagination

117-128

ISSN

0885-3134

eISSN

1557-7813

Issue

1

Publisher

Taylor & Francis

Publication URL

http://www.tandfonline.com/doi/abs/10.2753/PSS0885-3134330110#.U4fdRSjAx8E

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Categories

Keywords

web-video interface facial appearance sales person gender customer evaluation 159999 Commerce, Management, Tourism and Services not elsewhere classified 970115 Expanding Knowledge in Commerce

Licence

All Rights Reserved

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