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The impact of strategic conflict on the management of information technology in a hospital

journal contribution
posted on 1994-01-01, 00:00 authored by Philip YettonPhilip Yetton, G Southon, J Craig
This case study examines the management of information technology in a public teaching hospital. The technology is divided into two major classes: central, mainly administrative systems; and local clinical systems. This split is an outcome of the strategic conflict between the goals of efficiency and effectiveness as pursued by administrators and clinicians respectively. Without resolving this conflict it would be very difficult to develop an integrated information system for this hospital.

History

Journal

Australian health review

Volume

17

Issue

4

Pagination

135 - 154

Publisher

CSIRO Publishing

Location

Sydney, N.S.W.

ISSN

0156-5788

Language

eng

Publication classification

C1.1 Refereed article in a scholarly journal

Copyright notice

1994, CSIRO Publishing

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