The influence of multiple types of service convenience on behavioral intentions : the mediating role of consumer satisfaction in a Taiwanese leisure setting

Chang, Y W; Polonsky, Michael

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The influence of multiple types of service convenience on behavioral intentions : the mediating role of consumer satisfaction in a Taiwanese leisure setting

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posted on 2012-03-01, 00:00 authored by Y W Chang, Michael PolonskyMichael Polonsky

The influence of multiple types of service convenience on behavioral intentions : the mediating role of consumer satisfaction in a Taiwanese leisure setting

History

Journal

International journal of hospitality management

Volume

31

Issue

1

Pagination

107 - 118

Publisher

Pergamon

Location

Oxford, England

Publisher DOI

https://doi.org/10.1016/j.ijhm.2011.05.003

ISSN

0278-4319

eISSN

1873-4693

Language

eng

Publication classification

C1 Refereed article in a scholarly journal

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Keywords

Convenience Services marketing Satisfaction Behavioral intentions Mediated regression Social Sciences Hospitality, Leisure, Sport & Tourism Social Sciences - Other Topics Taiwan Health clubs WORD-OF-MOUTH CUSTOMER SATISFACTION QUALITY CONSEQUENCES TIME

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File(s) under permanent embargo

The influence of multiple types of service convenience on behavioral intentions : the mediating role of consumer satisfaction in a Taiwanese leisure setting

History

Journal

Volume

Issue

Pagination

Publisher

Location

Publisher DOI

ISSN

eISSN

Language

Publication classification

Copyright notice

Usage metrics

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Keywords

Licence

Exports