The processes of ICT diffusion in technology projects

Delivering technology projects on time with a specified budget and resources has emerged as a strategic imperative in the highly competitive business world. One of the project challenges is increasingly tied to diffusion (spread) of Information and Communication Technology (ICT) innovation. This paper presents an empirical study that examines how ICT innovation is diffused within technology projects. Based on the case study methodology within 12 organisations in Australia and Germany, it emerged that ICT innovation is diffused formally alongside standard project management phases and informally within informal networks. The findings are synthesised in a new framework that seeks to inform theory and practice about formal and informal processes of ICT diffusion in technology projects. © 2011 eContent Management.