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The relationship between TQM practices, quality performance, and innovation performance: An empirical examination

journal contribution
posted on 2003-01-01, 00:00 authored by Daniel Prajogo, A Sohal
This empirical study examines the relationship between total quality management (TQM) and innovation performance and compares the nature of this relationship against quality performance. The empirical data were obtained from a survey of 194 managers in Australian industry encompassing both manufacturing and non-manufacturing sectors.

History

Journal

International journal of quality & reliability management

Volume

20

Issue

8

Pagination

901 - 918

Publisher

Emerald Group Publishing

Location

West Yorkshire, England

ISSN

0265-671X

eISSN

1758-6682

Language

eng

Publication classification

C1 Refereed article in a scholarly journal

Copyright notice

2003, MCB UP Ltd

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