File(s) under permanent embargo
The relationship between TQM practices, quality performance, and innovation performance: An empirical examination
journal contributionposted on 2003-01-01, 00:00 authored by Daniel Prajogo, A Sohal
This empirical study examines the relationship between total quality management (TQM) and innovation performance and compares the nature of this relationship against quality performance. The empirical data were obtained from a survey of 194 managers in Australian industry encompassing both manufacturing and non-manufacturing sectors.