Understanding the use of social media by organisations for crisis communication
Version 2 2024-06-06, 11:57
Version 1 2016-07-04, 11:24
journal contribution
posted on 2024-06-06, 11:57 authored by M Roshan, M Warren, R CarrUnderstanding the use of social media by organisations for crisis communication
History
Journal
Computers in Human BehaviorVolume
63Pagination
350-361Location
Amsterdam, The NetherlandsISSN
0747-5632eISSN
1873-7692Language
EnglishPublication classification
C1 Refereed article in a scholarly journal, C Journal articleCopyright notice
2016, ElsevierPublisher
PERGAMON-ELSEVIER SCIENCE LTDUsage metrics
Keywords
Social SciencesPsychology, MultidisciplinaryPsychology, ExperimentalPsychologySocial mediaCrisis managementCrisis communicationCrisis response strategyMANAGEMENTFACEBOOKTWITTERINTERACTIVITYCORPORATECOMPANIESRESPONSESSTRATEGYUSAGERISKDepartment of Information Systems and Business AnalyticsDepartment of Management080606 Global Information Systems890301 Electronic Information Storage and Retrieval Services4609 Information systems3503 Business systems in context3507 Strategy, management and organisational behaviour
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