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Value Co-Creation: For respectful research with Aboriginal Australians

journal contribution
posted on 2023-02-10, 04:49 authored by J Lawrence, Mark LockMark Lock, J Kleinschafer, P Naden, C Gibbs, J Gordon, OK Burmeister
Bringing together individuals of diverse perspectives in a research team can be challenging, especially when one perspective has been largely unacknowledged. The phrase ‘Value co-creation’ is used in marketing to include the voice of the consumer in the development of offerings so as to create value for both the organisation and the consumer. This study examines how well value co-creation model captures a process of research collaboration that privileges marginalised voices in a culturally sensitive and safe way. We examine a project that brought together three different, but not necessarily mutually exclusive, groups of people: Aboriginal community members; health care practitioners, policymakers and marketing experts. It is revealed that the value co-creation model exemplifies many of the elements needed to weave together different methodological perspectives and manage the dynamics of a research team. However, some adaptations were required, particularly: the inclusion of a ‘cultural broker’; a means of ‘cultural governance’; and the addition of a sixth pillar to the model – ‘evaluation’.

History

Journal

International Journal of Market Research

ISSN

1470-7853

eISSN

2515-2173

Language

English

Publication classification

C1.1 Refereed article in a scholarly journal

Publisher

SAGE PUBLICATIONS LTD