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Value congruence, control, sense of community and demands as determinants of burnout syndrome among hospitality workers

Version 2 2024-06-13, 11:00
Version 1 2018-06-07, 13:57
journal contribution
posted on 2024-06-13, 11:00 authored by Á Asensio-Martínez, MP Leiter, S Gascón, S Gumuchian, B Masluk, P Herrera-Mercadal, A Albesa, J García-Campayo
Employees working in the hospitality industry are constantly exposed to occupational stressors that may lead employees into experiencing burnout syndrome. Research addressing the interactive effects of control, community and value congruence to alleviate the impact of workplace demands on experiencing burnout is relatively limited. The present study examined relationships among control, community and value congruence, workplace demands and the three components of burnout. A sample of 418 employees working in a variety of hospitality associations including restaurants and hotels in Spain were recruited. Moderation analyses and linear regressions analyzed the predictive power of control, community and value congruence as moderating variables. Results indicate that control, community and value congruence were successful buffers in the relationships between workplace demands and the burnout dimensions. The present findings offer suggestions for future research on potential moderating variables, as well as implications for reducing burnout among hospitality employees.

History

Journal

International journal of occupational safety and ergonomics

Volume

25

Pagination

287-295

Location

Abingdon, Eng.

eISSN

2376-9130

Language

eng

Publication classification

C Journal article, C1.1 Refereed article in a scholarly journal

Copyright notice

2017, Central Institute for Labour Protection – National Research Institute (CIOP-PIB)

Issue

2

Publisher

Taylor & Francis

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