Deakin University
Browse

File(s) under permanent embargo

Why and when do motives matter? An integrative model of motives, role cognitions, and social support as predictors of OCB

journal contribution
posted on 2013-07-01, 00:00 authored by Y-J Kim, L Van Dyne, D Kamdar, Russell Johnson
We extend prior thinking about citizenship behavior by integrating employee motives, social support,
and role cognitions as predictors of organizational citizenship behavior (OCB). Drawing on trait activation
and situated self theories, we provide insights into why and when motives predict OCB using multisource
data from two field samples. In Study 1, we demonstrate that the quality of social support functions
as a boundary condition that qualifies relations of motives with OCB. In Study 2, we introduce role
cognitions as a proximal motivational factor that mediates the motives by social support interactions
with OCB. Our results support the hypothesized moderated mediated model and enhance understanding
of OCB by integrating the OCB motive and role cognition literatures, which to date have developed separately.
As our results demonstrate, role cognitions, which are domain-specific felt obligations to perform
OCB, mediate relations of more distal predispositions to perform OCB with helping and voice citizenship
behaviors.

History

Journal

Organizational Behavior and Human Decision Processes

Volume

121

Issue

2

Pagination

231 - 245

Publisher

Elsevier

Location

Amsterdam, The Netherlands

ISSN

0749-5978

Language

eng

Publication classification

C Journal article; C1.1 Refereed article in a scholarly journal

Copyright notice

2013, Elsevier

Usage metrics

    Research Publications

    Categories

    No categories selected

    Exports

    RefWorks
    BibTeX
    Ref. manager
    Endnote
    DataCite
    NLM
    DC