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Wikipedia model for collective intelligence : a review of information quality

journal contribution
posted on 2009-01-01, 00:00 authored by Sharman Lichtenstein, Craig Parker
Online information seekers increasingly utilise the online encyclopaedia Wikipedia as a key reference source. Wikipedia's special feature is that it is based on the collective intelligence (CI) of lay citizens. Its consensus-building participatory knowledge-building processes replace traditional encyclopaedia processes founded on the knowledge of experts and gatekeeping practices. However there have been reports of concerns with the level of information quality provided by Wikipedia articles. This paper explores information quality for Wikipedia theoretically. First, it conceptualises the Wikipedia model of knowledge production and second, it analyses information quality for the model. Finally, the paper recommends some improvements for the model and discusses other implications for knowledge management theory and practice.

History

Journal

International journal of knowledge and learning

Volume

5

Issue

3/4

Pagination

254 - 272

Publisher

Inderscience Publishers

Location

Olney, Ill.

ISSN

1741-1009

eISSN

1741-1017

Language

eng

Publication classification

C1 Refereed article in a scholarly journal

Copyright notice

2009, Inderscience Enterprises Ltd.