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Workplace incivility and its implications for well-being

journal contribution
posted on 2015-01-01, 00:00 authored by Michael Leiter, E Peck, S Gumuchian
Copyright ©2015 by Emerald Group Publishing Limited. Workplace incivility has been identified as a specific form of social mistreatment causing distress despite its low intensity. Research on workplace incivility has touched on a variety of personal and contextual factors associated with incivility's prevalence including research on both antecedents and outcomes. The research has been especially concerned with identifying a wide range of negative consequences of incivility, including various occupational, interpersonal, and healthrelated implications. Theoretical explorations have considered links of incivility to sexism and racism, and its reflection of attachment styles, as well as its inherent connection with the stressor-emotion model of counterproductive work behavior (Spector & Fox, 2005). The power of incivility to elicit distress has been attributed to its capacity to signal riskiness of social situations that thwart core social motives (i.e., self-control). Intervention research has been relatively rare, but progress is evident.

History

Journal

Research in Occupational Stress and Well Being

Volume

13

Pagination

107 - 135

Publisher

Emerald

ISSN

1479-3555

Publication classification

CN.1 Other journal article

Copyright notice

2015, Emerald