Deakin University

File(s) under permanent embargo Scoping Study Exploring the Availability of Specialist Technology Support for those Impacted by Technology-Facilitated Abuse

posted on 2020-09-30, 00:00 authored by Diarmaid HarkinDiarmaid Harkin
Technology-facilitated abuse (TFA) in the context of domestic and family violence (DFV) is a widespread concern. In November 2019, Deakin University was contracted by the Office of the eSafety Commissioner to undertake a ‘scoping study’ with three intersecting aims:
(i)tto “examine a variety of forms of TFA” and “report on the technical challenges and vulnerabilities that facilitate various forms of TFA”;
(ii)tto conduct “an environmental scan of existing technology support services currently available in Australia”;
(iii)tto “provide strategies for addressing identified technical challenges” while outlining “what resources and support can be provided on a national scale”.
This report reflects the outcomes of that study.



Office of the eSafety Commissioner

Place of publication

Office of the eSafety Commissioner

Research statement

This was a report provided to the Office of the eSafety Commissioner as part of a funded project looking into responses to technology-facilitated abuse in the context of intimate partner abuse. It involved multiple collaborators including international scholars (Dr Tanczer, UCL), advocacy groups (WESNET), and an independent computer scientist (Dr Robert Merkel). It was inter-disciplinary and involved aspects of original technical research along with an analysis of technology-facilitated responses to intimate partner abuse. The report outlined the sources of support currently available for victim-survivors, various threats they face, and how to strategise stronger responses to meeting the needs of victim-survivors.

Publication classification

A6 Research report/technical paper


Samer Hanoun, Robert Merkel, Leonie Tanczer, Andi Brown, Karen Bentley, Susan Swain

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