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Analysis of outsourcing in the Victorian public health sector

thesis
posted on 2004-01-01, 00:00 authored by Suzanne. Young
The research has uncovered a major reason for outsourcing in this sector as a desire to improve middle management, specifically their skill levels and familiarity with new operating procedures. Outsourcing negative outcomes were the result of decision-makers not considering the length of relationships between parties and the lack of information available to monitor quality and other contractual terms. Outsourcing has been performed for various reasons, but rarely have decision-makers considered the full range of factors that may potentially affect the optimal nature of the decision, or the organisational characteristics of their workplaces.

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Pagination

xi, 315 leaves ; 30 cm.

Material type

thesis

Resource type

thesis

Language

eng

Notes

Thesis (Ph.D.)--Deakin University, Victoria, 2004.

Degree name

Ph.D.

Faculty

Faculty of Business and Law

School

School of Management and Marketing

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