Factors influencing acceptance, use, continued use of electronic services system
thesis
posted on 2025-11-23, 22:09 authored by Kamaljeet. SandhuThis study found that user experience and perceived ease of use are the most important factors in considering the user acceptance of e-Services and that there is no significant relationship between user acceptance and continued use of e-Services. The Electronic Services Acceptance Model (E-SAM) explains user adoption of e-Services.
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thesisLanguage
engNotes
Degree conferred 2006.Pagination
viii, 275 leaves ; 30 cm.Degree name
Ph.D.Thesis faculty
Faculty of Business and LawThesis school
School of Information and Business AnalyticsUsage metrics
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