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Quality in disability service - whose indicators?

thesis
posted on 2008-01-01, 00:00 authored by Linda. Wilson
The study identified indicators of disability service quality used by three stakeholder groups (service users, providers and managers) in order to develop an explanatory schema regarding stakeholders' perceptions of quality and its indicators. The different perspectives were identified and the emerging quality indicator framework had a complex socio-ecological basis.

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Pagination

322 leaves ; 30 cm.

Material type

thesis

Resource type

thesis

Language

eng

Notes

Degree conferred 2009.

Degree name

Ph.D.

Faculty

Faculty of Health

School

School of Health and Social Development

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