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Towards managing user resistance in large ICT projects

thesis
posted on 2002-01-01, 00:00 authored by P. R. Kuruppuarachchi
The thesis examines activities undertaken in project environments to minimise subsequent user resistance to new ICT systems. A model and practitioner guidelines, integrating concepts/practices from project management; organisational/product innovation; and change management, have been developed and partially validated. These supplement the existing, widely used Project Management Body of Knowledge documentation.

History

Pagination

xiii, 318 leaves ; 30 cm.

Material type

thesis

Resource type

thesis

Language

eng

Notes

Thesis (D.Technol.)--Deakin University, Victoria, 2002.

Degree name

D.Technol.

Faculty

Faculty of Science

School

Engineering and Built Environment

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    Keywords

    Organizational changeProject management

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    All Rights Reserved

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