Tracking and tracing applications of 3G for SMEs

Fraunholz, Bardo, Unnithan, Chandana and Jung, Jurgen 2005, Tracking and tracing applications of 3G for SMEs. In Pagani, Margherita (ed), Mobile and wireless systems beyond 3G: managing new business opportunities, IRM Press, Hershey, Pa., pp.130-154, doi: 10.4018/978-1-59140-570-2.ch006.

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Title Tracking and tracing applications of 3G for SMEs
Author(s) Fraunholz, BardoORCID iD for Fraunholz, Bardo
Unnithan, Chandana
Jung, Jurgen
Title of book Mobile and wireless systems beyond 3G: managing new business opportunities
Editor(s) Pagani, Margherita
Publication date 2005
Chapter number 6
Total chapters 12
Start page 130
End page 154
Total pages 25
Publisher IRM Press
Place of Publication Hershey, Pa.
Keyword(s) location based services
mobile applications
tracking and tracing
Summary With dynamic growth and acceptance of mobile devices, many innovative business applications are beginning to emerge. Tracking and tracing seems to be one of the popular applications which many organisations have initiated, often facilitated by location based services provided by mobile network operators. However, there are many issues associated with the provisioning of this application with current technologies and business models. Small and Medium-size Enterprises (SMEs) that make up a significant segment of businesses worldwide do not yet seem able to benefit widely from these services. In this chapter, we initially review current technologies/ applications and the issues associated with them, drawing from research and the experiences of a long term ongoing action research project with SMEs in the trade sector. Subsequently, we explore the opportunities offered by 3G services/business applications to SMEs, and provide a broad critical outlook on future opportunities for SMEs to benefit from 3G services.
ISBN 159140570X
Language eng
DOI 10.4018/978-1-59140-570-2.ch006
Field of Research 150302 Business Information Systems
Socio Economic Objective 970115 Expanding Knowledge in Commerce, Management, Tourism and Services
HERDC Research category B1 Book chapter
ERA Research output type B Book chapter
Copyright notice ©2005, IRM Press
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Document type: Book Chapter
Collection: School of Information and Business Analytics
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