Using soft systems methodology to address supply chain management problems

Gencoglu, Gulender, Altmann, Graeme, Smith, Ross and Mackay, David 2002, Using soft systems methodology to address supply chain management problems, AJIS. Australian journal of information systems., vol. 9, no. 2, pp. 49-56.

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Title Using soft systems methodology to address supply chain management problems
Author(s) Gencoglu, Gulender
Altmann, Graeme
Smith, Ross
Mackay, David
Journal name AJIS. Australian journal of information systems.
Volume number 9
Issue number 2
Start page 49
End page 56
Publisher University of Wollongong
Place of publication Wollongong, N.S.W.
Publication date 2002-05
ISSN 1039-7841
Keyword(s) soft systems methodology (SSM)
supply chain management (SCM)
Summary This paper reports an investigation of if, and how, Soft Systems Methodology (SSM) used to facilitate better management of industry supply chains. In two workshops involving supply chain managers from the Textile Clothing and Footwear (TCP) industry and industry facilitators, ways in which SSM techniques might supplement existing Supply Chain Management (SCM) workshop approaches have been explored. Specifically, the placement of SSM techniques within a workshop setting, reactions to the techniques, perceived reasons for using SSM, together with strengths and difficulties encountered, have been examined.
Language eng
Field of Research 080699 Information Systems not elsewhere classified
HERDC Research category C1 Refereed article in a scholarly journal
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Document type: Journal Article
Collection: School of Information and Business Analytics
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