The role of information and communication technology in the urgent decision making process : a work in progress report Peszynski, Konrad and Yoong, Pak 2002, The role of information and communication technology in the urgent decision making process : a work in progress report, in Enabling organisations and society through information systems : proceedings of the thirteenth Australasian Conference on Information Systems : 4-6 December 2002 Melbourne, Australia, School of Information Systems, Victoria University, Melbourne, Vic., pp. 1069-1079. Attached Files Name Description MIMEType Size Downloads Title The role of information and communication technology in the urgent decision making process : a work in progress report Author(s) Peszynski, Konrad Yoong, Pak Conference name Australasian Conference on Information Systems (13th : 2002 : Melbourne, Vic.) Conference location Melbourne, Vic. Conference dates 4-6 Dec. 2002 Title of proceedings Enabling organisations and society through information systems : proceedings of the thirteenth Australasian Conference on Information Systems : 4-6 December 2002 Melbourne, Australia Editor(s) Wenn, Andrew McGrath, Michael Burstein, Frada Publication date 2002 Conference series Australasian Conference on Information Systems Start page 1069 End page 1079 Total pages 11 Publisher School of Information Systems, Victoria University Place of publication Melbourne, Vic. Keyword(s) Information and communication technology computer-mediated communication decision making under urgency Summary This paper reports part of a study that examines how members of a senior management team in a public sector organisation make decisions under urgency. Four regional managers, who are geographically dispersed around New Zealand were interviewed, either face-to-face or via telephone, regarding their experiences of decision making under urgency. Preliminary results indicate that only three out of a possible seven steps of a conventional decision making process are used during the urgent decision making process. The study also shows that participants do not fully utilise the information and communication technology available during the decision making process. The implications the findings have for practice and research are discussed. ISBN 1862726159 9781862726161 Language eng Field of Research 080606 Global Information Systems Socio Economic Objective 910406 Technological and Organisational Innovation HERDC Research category E1 Full written paper - refereed Copyright notice ©2002, Konrad Janusz Peszynski and Pak Yoong Persistent URL http://hdl.handle.net/10536/DRO/DU:30004701 Document type: Conference Paper Collection: School of Information and Business Analytics Related Links Link Description Connect to published version Go to link with your DU access privileges     Unless expressly stated otherwise, the copyright for items in DRO is owned by the author, with all rights reserved. Versions Version Filter Type Wed, 25 Feb 2009, 11:45:13 EST Tue, 14 Sep 2010, 08:45:22 EST Tue, 14 Sep 2010, 08:46:28 EST Tue, 14 Sep 2010, 16:01:08 EST Tue, 04 Jun 2013, 13:19:11 EST Wed, 12 Jun 2013, 13:18:55 EST Fri, 06 Jun 2014, 14:08:57 EST Fri, 06 Jun 2014, 15:09:35 EST Fri, 17 Oct 2014, 08:32:39 EST Filtered Full Citation counts:   Cited 0 times in TR Web of Science Cited 0 times in Scopus Search Google Scholar Access Statistics: 470 Abstract Views, 1 File Downloads  -  Detailed Statistics Created: Mon, 07 Jul 2008, 09:40:24 EST