Project quality management for small and medium enterprises (SMEs) in trade Fraunholz, Bardo and Unnithan, Chandana 2004, Project quality management for small and medium enterprises (SMEs) in trade, in Innovations through information technology : proceedings of the 2004 Information Resources Management Association International Conference, Idea Group, Hershey, Pa., pp. 221-224. Attached Files Name Description MIMEType Size Downloads fraunholz-projectqualitymanagement-2004.pdf Published version application/pdf 102.39KB 88 Title Project quality management for small and medium enterprises (SMEs) in trade Author(s) Fraunholz, Bardo orcid.org/0000-0002-5970-9132 Unnithan, Chandana Conference name Information Resources Management Association. Conference (2004 : New Orleans, La.) Conference location New Orleans, La. Conference dates 23-26 May, 2004 Title of proceedings Innovations through information technology : proceedings of the 2004 Information Resources Management Association International Conference Editor(s) Khosrow-Pour, Mehdi Publication date 2004 Conference series Information Resources Management Association International Conference Start page 221 End page 224 Total pages 4 p. Publisher Idea Group Place of publication Hershey, Pa. Summary Managing project quality is becoming focal issue in major enterprises as popular quality programs from International Standard Organization (ISO) such as ISO9000 certification processes gain momentum. Large organizations as well as small-medium enterprises (SMEs) seem to implement this program, albeit for varied reasons. In this paper, we have reported the findings from an action research project conducted in SMEs who are implementing quality management. The findings indicate that external pressures such as regulations, competition and perceived success - defined on their own parameters, may be the drivers and the certification does not necessarily result in better performance. We are in the process of developing a cost-effective guideline/framework - based on this research, for SMEs involved in the certification process. In addition, the results are aimed at informing academia as well as certification bodies of specific concerns with SMEs. Notes Every reasonable effort has been made to ensure that permission has been obtained for items included in Deakin Research Online. If you believe that your rights have been infringed by this repository, please contact drosupport@deakin.edu.au ISBN 1591402611 9781591402619 Language eng Field of Research 150313 Quality Management Socio Economic Objective 970115 Expanding Knowledge in Commerce, Management, Tourism and Services HERDC Research category E1 Full written paper - refereed Copyright notice ©2004, Idea Group Free to Read? Yes Persistent URL http://hdl.handle.net/10536/DRO/DU:30005437 Document type: Conference Paper Collections: Faculty of Business and Law School of Information and Business Analytics Open Access Collection Related Links Link Description Connect to published version Go to link with your DU access privileges     Link to Related Work Project quality management for small and medium enterprises (SMEs) in trade (deposited 15-06-2021) Idea Group Publishing (imprint of Idea Group Inc.) Publisher (deposited 18-06-2012)   Unless expressly stated otherwise, the copyright for items in DRO is owned by the author, with all rights reserved. Every reasonable effort has been made to ensure that permission has been obtained for items included in DRO. If you believe that your rights have been infringed by this repository, please contact drosupport@deakin.edu.au. Versions Version Filter Type Mon, 23 Feb 2009, 12:27:00 EST Mon, 03 May 2010, 10:49:56 EST Mon, 03 May 2010, 10:51:28 EST Fri, 09 Nov 2012, 13:38:06 EST Thu, 22 Nov 2012, 08:59:33 EST Mon, 27 May 2013, 14:24:40 EST Tue, 04 Jun 2013, 13:29:02 EST Wed, 24 Jul 2013, 09:27:03 EST Fri, 22 Aug 2014, 14:20:37 EST Wed, 27 Aug 2014, 21:28:25 EST Wed, 21 Oct 2015, 16:29:38 EST Tue, 05 Dec 2017, 06:16:01 EST Fri, 07 Sep 2018, 13:27:14 EST Filtered Full Citation counts:   Cited 0 times in TR Web of Science Cited 0 times in Scopus Search Google Scholar Access Statistics: 909 Abstract Views, 88 File Downloads  -  Detailed Statistics Created: Mon, 07 Jul 2008, 09:49:42 EST

Every reasonable effort has been made to ensure that permission has been obtained for items included in DRO. If you believe that your rights have been infringed by this repository, please contact drosupport@deakin.edu.au.