Conflict resolution across cultures

Erskine, Shona and Mellor, David 2007, Conflict resolution across cultures, UCSI Journal for the Advancement of Science and Arts, vol. 3, pp. 47-61.

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Title Conflict resolution across cultures
Author(s) Erskine, Shona
Mellor, DavidORCID iD for Mellor, David
Journal name UCSI Journal for the Advancement of Science and Arts
Volume number 3
Start page 47
End page 61
Publisher University College Sedaya International
Place of publication Malaysia, Indonesia
Publication date 2007-07
ISSN 1823-903X
Keyword(s) conflict
Summary Objective: To investigate the dimensions of culture that may underlie difficulties in cross cultural conflict resolution.

Method: 43 Australian and 40 Chinese creative artists completed an 82-item scale measuring the four dimensions of cultural values identified by Hofstede. They then responded to two conflict scenarios by answering a series of questions based on the Littlefield, Love, Peck, and Wertheim model of conflict resolution.

Results: The groups did differ on each of the four cultural value dimensions. They interpreted and responded to the scenarios differently.

Conclusions: The value dimensions of culture are associated with conflict response, and further studies investigating the role of gender and individual conflict pathways are required in order to develop guidelines for intercultural conflict resolution more fully.
Language eng
Field of Research 170113 Social and Community Psychology
Socio Economic Objective 970117 Expanding Knowledge in Psychology and Cognitive Sciences
HERDC Research category C1 Refereed article in a scholarly journal
Copyright notice ©2007, UCSI
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Document type: Journal Article
Collections: Faculty of Health
School of Psychology
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