The various means by which organisations control or avoid emotion
Kimberley, Nell, Hartel, Charmine E. J., Strybosch, Victoria E. and Lloyd, Shannon L. 2005, The various means by which organisations control or avoid emotion, in ANZAM 2005 : Engaging the multiple contexts of management : convergence and divergence of management theory and practice : proceedings of the 19th ANZAM conference, ANZAM, Canberra, A.C.T., pp. 1-12.
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Title
The various means by which organisations control or avoid emotion
ANZAM 2005 : Engaging the multiple contexts of management : convergence and divergence of management theory and practice : proceedings of the 19th ANZAM conference
Annual Conference of the Australian and New Zealand Academy of Management
Start page
1
End page
12
Total pages
15 p.
Publisher
ANZAM
Place of publication
Canberra, A.C.T.
Summary
The purpose of this paper is to examine, from the perspective of change recipients, how organisational change shapes emotional responses and the typical ways in which organisations respond to emotionality. Through the influence of change strategists' role and role obligations, interpersonal influence, and use and abuse of power, organisations seek to control or avoid emotion. The final section of the paper explores the implications of these issues for management of change and offers change leaders alternative paths to dealing with emotional responses during times of organisational change.
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