FM application in the hospitality sector

Okoroh, M., Jones, Christine and Ilozor, Ben 2002, FM application in the hospitality sector, Facilities, vol. 20, no. 7/8, pp. 239-250, doi: 10.1108/02632770210435152.

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Title FM application in the hospitality sector
Author(s) Okoroh, M.
Jones, Christine
Ilozor, Ben
Journal name Facilities
Volume number 20
Issue number 7/8
Start page 239
End page 250
Publisher MCB University Press
Place of publication Bradford, England
Publication date 2002
ISSN 0263-2772
Keyword(s) facilities management
hospitality industry
Summary When applied to hotels, the terms “facilities management” and “hotel management” are in many ways synonymous. Certainly effective  management of the physical aspects in the hotel business is essential for maximum efficiency. This paper presents a research into facilities  management operations in medium sized hotels (11-50 rooms) in the UK. Medium sized hotels were selected for this research, since 90 per cent of UK hotels have fewer than 50 bedrooms. The key objective is to establish any trends that suggest a relationship between the application of facilities management techniques and the success of hotel businesses. Financial measures were not identified as being of critical importance and there seemed to be more of an interest in cost reduction than in income growth.
Language eng
DOI 10.1108/02632770210435152
Field of Research 150402 Hospitality Management
HERDC Research category C3 Non-refereed articles in a professional journal
Copyright notice ©2002, MCB UP Limited
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