Interpersonal trust and formal controls in low systemic trust societies Ekanayake, S. 2003, Interpersonal trust and formal controls in low systemic trust societies, in 26th Annual EAA Congress Book, European Accounting Association, Seville, Spain, pp. 1-20. Attached Files Name Description MIMEType Size Downloads Title Interpersonal trust and formal controls in low systemic trust societies Author(s) Ekanayake, S. Conference name European Accounting Association Congress (26th : 2003 : Seville, Spain) Conference location Seville, Spain Conference dates 1-4 Apr. 2003 Title of proceedings 26th Annual EAA Congress Book Editor(s) Molina, Guillermo J.Sierra Handelshøyskole, Norges Publication date 2003 Start page 1 End page 20 Publisher European Accounting Association Place of publication Seville, Spain Summary This study is concerned with the role of interpersonal trust in management control. On the basis of a questionnaire survey and interviews of senior managers from business organisations in sri lanka, the study explores the control behaviour of superior managers when they trust or distrust their subordinates. Sri lanka, a society in which the dependence on interpersonal trust is high, was chosen for the study to maximise the effect of interpersonal trust. The findings of this study indicate that a superior's high trust in a subordinate is associated with a low level of monitoring, a high level of social interactions, and a low reliance on formal controls. In contrast, a superior's low level of trust in a subordinate is associated with a high level of monitoring, a low level of social interactions, and a high reliance on formal controls. Because the data emanate from experienced senior managers, these findings are at least indicative of control behaviour of superior managers in sri lanka and possibly of similar countries in asia. An understanding of the control behaviour of managers in this region is particularly important for designing and implementing effective controls systems for firms, subsidiaries, branches or joint-ventures operating in the region. Language eng Field of Research 150105 Management Accounting Socio Economic Objective 910402 Management HERDC Research category E2 Full written paper - non-refereed / Abstract reviewed Copyright notice ©2003, European Accounting Association Persistent URL http://hdl.handle.net/10536/DRO/DU:30013934 Document type: Conference Paper Collections: Faculty of Business and Law School of Accounting, Economics and Finance   Link to Related Work Interpersonal trust and formal controls in low systemic trust societies (deposited 04-12-2021) European Accounting Association Publisher (deposited 17-10-2011)   Unless expressly stated otherwise, the copyright for items in DRO is owned by the author, with all rights reserved. Versions Version Filter Type Tue, 21 Oct 2008, 14:16:33 EST Wed, 13 Oct 2010, 09:05:12 EST Wed, 13 Oct 2010, 09:05:50 EST Wed, 13 Oct 2010, 09:06:36 EST Thu, 10 May 2012, 14:15:34 EST Wed, 14 May 2014, 15:31:23 EST Fri, 17 Oct 2014, 09:17:21 EST Filtered Full Citation counts:   Cited 0 times in TR Web of Science Cited 0 times in Scopus Search Google Scholar Access Statistics: 366 Abstract Views, 0 File Downloads  -  Detailed Statistics Created: Tue, 21 Oct 2008, 14:16:33 EST