Addressing online information needs in palliative care : an action research-inspired approach

Street, Annette F. and Ottmann, Goetz 2007, Addressing online information needs in palliative care : an action research-inspired approach, Systemic practice and action research, vol. 20, no. 2, pp. 151-165, doi: 10.1007/s11213-006-9057-x.

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Title Addressing online information needs in palliative care : an action research-inspired approach
Author(s) Street, Annette F.
Ottmann, Goetz
Journal name Systemic practice and action research
Volume number 20
Issue number 2
Start page 151
End page 165
Publisher Springer Netherlands
Place of publication Amsterdam, The Netherlands
Publication date 2007-04
ISSN 1094-429X
Keyword(s) action research
formative evaluation
user participation
palliative care
online information
Summary Whereas user participation has been embraced worldwide as a means to provide better patient outcomes, the implementation of formative, action research approaches in online health information has remained under-explored. The purpose of this study is to present an action research-based methodology that allows the scoping of health information and design needs in complex, multi-user online environments. The project's four main stages were informed by an iterative, formative approach involving continuous expert and user evaluation. The study suggests that an action research-inspired formative approach can be successfully employed to generate user-participation. Moreover, sustained user-participation effectively addresses most quality issues regarding content, language, and accessibility raised in the recent literature. The paper concludes that an action research approach geared to develop online health resources deserves more attention.
Language eng
DOI 10.1007/s11213-006-9057-x
Field of Research 111708 Health and Community Services
111711 Health Information Systems (incl Surveillance)
Socio Economic Objective 920211 Palliative Care
HERDC Research category C1.1 Refereed article in a scholarly journal
ERA Research output type C Journal article
Copyright notice ©2006, Springer Science+Business Media
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Document type: Journal Article
Collections: Faculty of Health
School of Nursing and Midwifery
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Created: Fri, 11 Sep 2009, 12:25:28 EST by Goetz Ottmann

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