Agency-nursing work : perceptions and experiences of agency nurses

Manias, Elizabeth, Aitken, Robyn, Peerson, Anita, Parker, Judith and Wong, Kitty 2003, Agency-nursing work : perceptions and experiences of agency nurses, International journal of nursing studies, vol. 40, no. 3, pp. 269-79, doi: 10.1016/S0020-7489(02)00085-8.

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Title Agency-nursing work : perceptions and experiences of agency nurses
Author(s) Manias, ElizabethORCID iD for Manias, Elizabeth
Aitken, Robyn
Peerson, Anita
Parker, Judith
Wong, Kitty
Journal name International journal of nursing studies
Volume number 40
Issue number 3
Start page 269
End page 79
Publisher Elsevier
Place of publication Amsterdam, The Netherlands
Publication date 2003-03
ISSN 0020-7489
Summary This paper explores agency-nursing work from the perspective of agency nurses to gain in-depth understanding of their clinical practice, their relationships with the employing agency, hospitals and permanent nurses, and their professional status. For this study, individual interviews were conducted with ten agency nurses who were registered with one of three nursing agencies in Melbourne, Australia. Five major themes emerged from interview data: orientation, allocation of agency nurses, reasons for doing agency-nursing work, experiences with hospital staff, and professionalism. The findings reveal that the primary reason for nurses engaging in agency-nursing work is for the flexibility it offers. While agency nurses described a commitment to professionalism, the findings emphasise the need to establish effective communication networks between agency nurses, nursing agencies and hospital institutions. Such communication between stakeholders is important to facilitate discussion of issues such as appropriate notification of shift availability, appropriate assignment of work and recognition of the agency nurse as a valuable member of the health care team. In particular, the findings highlight the importance of comprehensive orientation and education for agency nurses to shift the focus of their daily work from task completion to more comprehensive patient care.
Language eng
DOI 10.1016/S0020-7489(02)00085-8
Field of Research 111099 Nursing not elsewhere classified
Socio Economic Objective 970111 Expanding Knowledge in the Medical and Health Sciences
HERDC Research category C1.1 Refereed article in a scholarly journal
Copyright notice ©2003, Elsevier
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